Relaxed shopping with the whole family
Convenient shopping opportunities at the airport –for the whole family: Cologne Bonn Airport has once again been awarded the "Generation-friendly shopping" quality cartificate, issued by the German Retail Federation (HDE). The airport last received the seal of approval, which is valid for three years, in 2015.
The HDE's evaluation consdiers families with children as well as seniors and people with disabilities. Among other factors, accessibility, facilities for small children (such as baby changing rooms and pram parking spaces) as well as centrally located disabled parking spaces are assessed. Barrier-free access to shops and multi-storey car parks, shop fittings and the service provided by staff also play a role.
"Our guests should feel comfortable here – that's important to us. It's not just a matter of handling arrivals and departures smoothly, but a matter of our passengers' overall travel experience," says Johan Vanneste, CEO of Flughafen Köln/Bonn GmbH. The Retail Federation’s seal of approval is a pleasant confirmation.
"Travel isn't limited to a certain age group, which is why Cologne/Bonn Airport is such a great symbol for friendliness towards all generations. Passengers of all ages depart from here to all over the world every day. We're pleased to be able to award the airport our quality seal again," says Jörg Hamel, Managing Director of the Retail Federation, which is based in the federal state North Rhine-Westphalia.
The certificate is valid for another three years. Shops and shopping malls throughout Germany are certified with the "Generation-friendly shopping" quality seal.