Frequently asked questions

Central ID Office

For the current fees for “vehicle IDs” and “ID and background checks,” please see our List of Fees.

All of our forms/applications are available on the Internet and may be downloaded at the following link.

If you completed a background check, 1 – 2 weeks. If a background check has to be requested from the Düsseldorf Regional Government [Bezirksregierung], processing may take several weeks. An exact time cannot be specified.

For further information as an applicant, please contact the Düsseldorf Regional Government directly.
 

16 weeks after submitting your application. This deadline is specified under “General Information” on page 12 of the Airport ID card application.

You must pick up your Airport ID card in person.

A valid identity card or passport must be presented when collecting the day pass/airport ID card at the registration desk. For non-EU citizens residing within the EU, the corresponding residence permit must be presented in addition to the passport. Other documents (driving license or residence permit only) cannot be accepted. 

The loss/theft must be reported immediately to the Central ID Office/Registration under +49 2203 40-4888 or, if outside office hours, +49 2203 40-3000 to the Security Headquarters at Flughafen Köln/Bonn GmbH. Additionally, for any lost or stolen ID-card a written loss/theft report must be submitted to the Central ID Office/Registration as well as a new ID application to the Central Identification Office/Registration.

Lost vehicle ID cards or keys must also be reported via the loss report.

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